Frocktique operates out of a warehouse in Chalmette, Louisiana which is a small suburb just outside of New Orleans, Louisiana.

Most items ship in 3-5 business days.  Please not that the actual shipping transit times may vary.

Please email us within 5 business days with pictures and a description of the defect.  We will then reach out to you with further instructions. 

Yes, we accept returns for In Store Credit Only.  

Refunds, are handled on a case by case basis based on the situation.  For example, if you order a top that has a defect and we don't have another to offer then yes you will be given a full refund. 

If you need any help please reach out at froctique@gmail.com or you can directly message our page.